/* ==========================================================================
   SUPPORT — mobile + tablet polish for admin-new (/new/#support)
   3-col desktop shell → messenger list/chat on ≤1024px.
   Tokens only. No emoji. Both themes.
   ========================================================================== */

/* --------------------------------------------------------------------------
   Shared token remaps (all viewports) — kill macOS hardcodes on light/dark
   -------------------------------------------------------------------------- */

.admin-main .support-shell .composer-tools button {
  background: var(--bg-surface) !important;
  border: 1px solid var(--border) !important;
  color: var(--mkt-muted) !important;
  border-radius: 999px !important;
}

.admin-main .support-shell .composer-tools button:hover {
  border-color: var(--border-hover) !important;
  color: var(--text-strong) !important;
  background: color-mix(in srgb, var(--text-strong) 6%, transparent) !important;
}

.admin-main .support-shell .composer-preset-btn {
  background: var(--bg-surface) !important;
  border: 1px solid var(--border) !important;
  color: var(--text) !important;
}

.admin-main .support-shell .composer-preset-btn:hover {
  background: var(--accent-bg) !important;
  border-color: var(--accent) !important;
  color: var(--text-strong) !important;
}

.admin-main .support-shell .chat-action-pill {
  background: var(--bg-surface) !important;
  border: 1px solid var(--border) !important;
  color: var(--text) !important;
  border-radius: 999px !important;
}

.admin-main .support-shell .chat-action-pill:hover {
  border-color: var(--border-hover) !important;
  color: var(--text-strong) !important;
}

.admin-main .support-shell .attachment-strip button {
  background: var(--bg-surface) !important;
  border: 1px solid var(--border) !important;
  color: var(--text) !important;
  min-height: 32px !important;
}

.admin-main .support-shell .attachment-strip button:hover {
  border-color: var(--border-hover) !important;
  color: var(--text-strong) !important;
}

.admin-main .support-shell .chat-card .unread {
  background: var(--accent) !important;
  color: var(--accent-contrast) !important;
  border-radius: 999px !important;
  min-width: 18px !important;
  height: 18px !important;
  padding: 0 6px !important;
  font-size: 11px !important;
  font-weight: 700 !important;
  font-variant-numeric: tabular-nums !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  line-height: 1 !important;
}

/* AI/Manual tab filter sets card.hidden — must beat display:grid !important */
.admin-main .support-shell .chat-card[hidden],
.admin-main .support-shell .chat-mode-empty[hidden] {
  display: none !important;
}
.admin-main .support-shell .chat-mode-empty:not([hidden]) {
  display: block !important;
  padding: 24px 16px !important;
  text-align: center !important;
  color: var(--mkt-muted) !important;
  font-size: 13px !important;
}

.admin-main .support-shell .cps-chip {
  background: var(--bg-surface) !important;
  border: 1px solid var(--border) !important;
  color: var(--mkt-muted) !important;
}

.admin-main .support-shell .cps-chip b {
  color: var(--text-strong) !important;
}

/* Inbox card: time right, badge after name, no overflow mess */
.admin-main .support-shell .chat-card-top {
  display: flex !important;
  align-items: center !important;
  gap: 6px !important;
  min-width: 0 !important;
}

.admin-main .support-shell .chat-card-top > strong {
  flex: 1 1 auto !important;
  min-width: 0 !important;
  overflow: hidden !important;
  text-overflow: ellipsis !important;
  white-space: nowrap !important;
}

.admin-main .support-shell .chat-card-time {
  flex: 0 0 auto !important;
  order: 3 !important;
  margin-left: auto !important;
  font-size: 11px !important;
  font-variant-numeric: tabular-nums !important;
  color: var(--mkt-muted) !important;
  opacity: 1 !important;
}

.admin-main .support-shell .chat-badge {
  flex: 0 0 auto !important;
  order: 2 !important;
  margin-left: 0 !important;
}

/* --------------------------------------------------------------------------
   ≤1024px — single-column messenger shell
   -------------------------------------------------------------------------- */
@media (max-width: 1024px) {

  .admin-main:has(.support-shell) {
    max-width: none !important;
    padding: 0 !important;
    overflow-x: hidden !important;
  }

  .admin-main .support-shell.support-desk,
  .admin-main .support-shell {
    display: block !important;
    grid-template-columns: none !important;
    height: calc(100dvh - 56px - 56px - env(safe-area-inset-bottom, 0px)) !important;
    min-height: 0 !important;
    margin: 0 !important;
    border: 0 !important;
    border-radius: 0 !important;
    overflow: hidden !important;
    background: var(--bg) !important;
  }

  .admin-main .support-shell .support-left,
  .admin-main .support-shell .support-main {
    width: 100% !important;
    height: 100% !important;
    min-width: 0 !important;
    max-width: 100% !important;
    border: 0 !important;
    box-sizing: border-box !important;
    background: var(--bg) !important;
  }

  .admin-main .support-shell .support-right {
    display: none !important;
  }

  /* List vs chat toggle (.show-list from support.js) */
  .admin-main .support-shell.show-list .support-left {
    display: flex !important;
    flex-direction: column !important;
    padding: 0 !important;
    overflow: hidden !important;
  }
  .admin-main .support-shell.show-list .support-main {
    display: none !important;
  }
  .admin-main .support-shell:not(.show-list) .support-left {
    display: none !important;
  }
  .admin-main .support-shell:not(.show-list) .support-main {
    display: flex !important;
    flex-direction: column !important;
    min-height: 0 !important;
    overflow: hidden !important;
  }

  /* ---- LIST ---- */
  .admin-main .support-shell .support-side-head {
    flex: 0 0 auto !important;
    margin: 0 !important;
    padding: 12px 16px 8px !important;
    gap: 10px !important;
  }
  .admin-main .support-shell .support-side-head h1 {
    margin: 2px 0 0 !important;
    font-size: 22px !important;
    letter-spacing: -0.02em !important;
    color: var(--text-strong) !important;
  }
  .admin-main .support-shell .support-side-head .eyebrow {
    color: var(--mkt-muted) !important;
    font-size: 11px !important;
  }
  .admin-main .support-shell .support-side-head strong {
    width: 36px !important;
    height: 36px !important;
    border-radius: 10px !important;
    background: var(--bg-surface) !important;
    border: 1px solid var(--border) !important;
    color: var(--text-strong) !important;
    font-variant-numeric: tabular-nums !important;
  }

  .admin-main .support-shell .support-mode-tabs {
    flex: 0 0 auto !important;
    padding: 0 16px 10px !important;
  }
  .admin-main .support-shell .support-mode-tabs .seg-control {
    width: 100% !important;
    height: 36px !important;
    background: var(--bg-surface) !important;
    border: 1px solid var(--border) !important;
    border-radius: 10px !important;
    overflow: hidden !important;
  }
  .admin-main .support-shell .support-mode-tabs .seg-btn {
    flex: 1 !important;
    min-height: 34px !important;
    font-size: 13px !important;
    font-weight: 600 !important;
    color: var(--mkt-muted) !important;
    border: 0 !important;
    background: transparent !important;
  }
  .admin-main .support-shell .support-mode-tabs .seg-btn.is-active {
    background: color-mix(in srgb, var(--text-strong) 10%, transparent) !important;
    color: var(--text-strong) !important;
  }

  .admin-main .support-shell .support-search-wrap {
    flex: 0 0 auto !important;
    padding: 0 16px 10px !important;
    margin: 0 !important;
  }
  .admin-main .support-shell .support-search,
  .admin-main .support-shell .support-search-wrap .input {
    width: 100% !important;
    height: 40px !important;
    margin: 0 !important;
    border-radius: 12px !important;
    font-size: 16px !important;
    background: var(--bg-surface) !important;
    border: 1px solid var(--border) !important;
    color: var(--text-strong) !important;
  }

  .admin-main .support-shell .support-left .support-inbox {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    overflow-y: auto !important;
    -webkit-overflow-scrolling: touch;
    padding: 0 !important;
    gap: 0 !important;
    display: block !important;
  }

  .admin-main .support-shell .chat-card {
    display: grid !important;
    grid-template-columns: 48px minmax(0, 1fr) auto !important;
    align-items: center !important;
    column-gap: 12px !important;
    row-gap: 0 !important;
    width: 100% !important;
    min-height: 72px !important;
    margin: 0 !important;
    padding: 12px 16px !important;
    border: 0 !important;
    border-bottom: 1px solid var(--border) !important;
    border-radius: 0 !important;
    background: transparent !important;
    box-sizing: border-box !important;
    text-align: left !important;
  }
  .admin-main .support-shell .chat-card:hover {
    background: color-mix(in srgb, var(--text-strong) 4%, transparent) !important;
    transform: none !important;
  }
  .admin-main .support-shell .chat-card.is-active,
  .admin-main .support-shell .chat-card[aria-current="true"] {
    background: color-mix(in srgb, var(--accent) 10%, var(--bg)) !important;
    box-shadow: inset 3px 0 0 var(--accent) !important;
    border-bottom-color: var(--border) !important;
  }
  .admin-main .support-shell .chat-card.is-active,
  .admin-main .support-shell .chat-card.is-active *,
  .admin-main .support-shell .chat-card[aria-current="true"],
  .admin-main .support-shell .chat-card[aria-current="true"] * {
    color: var(--text-strong) !important;
  }
  .admin-main .support-shell .chat-card.is-active strong,
  .admin-main .support-shell .chat-card[aria-current="true"] strong {
    color: var(--accent) !important;
  }
  .admin-main .support-shell .chat-card.is-active .chat-card-time,
  .admin-main .support-shell .chat-card.is-active small,
  .admin-main .support-shell .chat-card.is-active em,
  .admin-main .support-shell .chat-card[aria-current="true"] .chat-card-time,
  .admin-main .support-shell .chat-card[aria-current="true"] small,
  .admin-main .support-shell .chat-card[aria-current="true"] em {
    color: var(--mkt-muted) !important;
  }
  .admin-main .support-shell .chat-card.is-active .unread,
  .admin-main .support-shell .chat-card[aria-current="true"] .unread {
    background: var(--accent) !important;
    color: var(--accent-contrast) !important;
  }

  .admin-main .support-shell .chat-avatar {
    grid-column: 1 !important;
    grid-row: 1 / span 3 !important;
    width: 48px !important;
    height: 48px !important;
    min-width: 48px !important;
    border-radius: 50% !important;
    overflow: hidden !important;
    align-self: center !important;
  }
  .admin-main .support-shell .chat-avatar .avatar-placeholder,
  .admin-main .support-shell .chat-avatar img,
  .admin-main .support-shell .chat-avatar .mammoth-avatar {
    width: 100% !important;
    height: 100% !important;
    object-fit: cover !important;
    border-radius: 50% !important;
    display: block !important;
  }

  .admin-main .support-shell .chat-card-main {
    grid-column: 2 !important;
    grid-row: 1 / span 3 !important;
    min-width: 0 !important;
    display: grid !important;
    gap: 2px !important;
  }
  .admin-main .support-shell .chat-card-main strong {
    font-size: 14px !important;
    font-weight: 600 !important;
    color: var(--text-strong) !important;
    line-height: 1.25 !important;
  }
  .admin-main .support-shell .chat-card-main small {
    font-size: 12px !important;
    color: var(--mkt-muted) !important;
    font-weight: 500 !important;
  }
  .admin-main .support-shell .chat-card-main em {
    font-size: 13px !important;
    color: var(--mkt-muted) !important;
    font-style: normal !important;
    font-weight: 400 !important;
  }
  .admin-main .support-shell .chat-card-main strong,
  .admin-main .support-shell .chat-card-main small,
  .admin-main .support-shell .chat-card-main em {
    min-width: 0 !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
    white-space: nowrap !important;
  }

  .admin-main .support-shell .chat-card .unread {
    grid-column: 3 !important;
    grid-row: 1 / span 3 !important;
    align-self: center !important;
  }

  /* time lives inside chat-card-top; keep badge compact */
  .admin-main .support-shell .chat-badge {
    font-size: 9px !important;
    min-height: 16px !important;
    padding: 0 6px !important;
  }

  /* ---- CHAT HEADER ---- */
  .admin-main .support-shell .chat-top {
    flex: 0 0 auto !important;
    display: flex !important;
    align-items: center !important;
    gap: 8px !important;
    min-height: 52px !important;
    height: auto !important;
    padding: 8px 10px !important;
    border-bottom: 1px solid var(--border) !important;
    background: var(--bg) !important;
    flex-wrap: nowrap !important;
  }

  .admin-main .support-shell .chat-top .chat-back {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    width: 36px !important;
    height: 36px !important;
    flex-shrink: 0 !important;
    border: 0 !important;
    background: transparent !important;
    border-radius: 50% !important;
    color: var(--text-strong) !important;
    cursor: pointer !important;
    -webkit-tap-highlight-color: transparent;
  }
  .admin-main .support-shell .chat-top .chat-back:active {
    background: color-mix(in srgb, var(--text-strong) 8%, transparent) !important;
  }
  .admin-main .support-shell .chat-top .chat-back svg {
    width: 20px !important;
    height: 20px !important;
  }

  .admin-main .support-shell .chat-top .chat-peer {
    display: flex !important;
    align-items: center !important;
    gap: 10px !important;
    flex: 1 1 auto !important;
    min-width: 0 !important;
    overflow: hidden !important;
    flex-wrap: nowrap !important;
    text-decoration: none !important;
    color: inherit !important;
  }
  .admin-main .support-shell .chat-top .chat-peer-avatar {
    width: 36px !important;
    height: 36px !important;
    min-width: 36px !important;
    border-radius: 50% !important;
    overflow: hidden !important;
    flex-shrink: 0 !important;
    display: block !important;
  }
  .admin-main .support-shell .chat-top .chat-peer-avatar img,
  .admin-main .support-shell .chat-top .chat-peer-avatar .mammoth-avatar {
    width: 100% !important;
    height: 100% !important;
    object-fit: cover !important;
    border-radius: 50% !important;
    display: block !important;
  }
  .admin-main .support-shell .chat-top .chat-peer > span {
    min-width: 0 !important;
    overflow: hidden !important;
    display: block !important;
  }
  .admin-main .support-shell .chat-top .chat-peer b {
    display: block !important;
    min-width: 0 !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
    white-space: nowrap !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    color: var(--text-strong) !important;
    line-height: 1.25 !important;
  }

  .admin-main .support-shell .chat-top .chat-actions {
    flex: 0 0 auto !important;
    display: flex !important;
    align-items: center !important;
    gap: 6px !important;
    min-width: 0 !important;
  }
  .admin-main .support-shell .chat-top [data-toggle-right-panel] {
    display: none !important;
  }

  /* Icon-only action pills — labels eat the whole header on 390px */
  .admin-main .support-shell .chat-action-pill {
    width: 36px !important;
    min-width: 36px !important;
    max-width: 36px !important;
    height: 36px !important;
    min-height: 36px !important;
    padding: 0 !important;
    justify-content: center !important;
    gap: 0 !important;
    border-radius: 50% !important;
  }
  .admin-main .support-shell .chat-action-pill span {
    display: none !important;
  }
  .admin-main .support-shell .chat-action-pill svg {
    width: 16px !important;
    height: 16px !important;
  }

  /* Transfer: icon-only compact circle */
  .admin-main .support-shell .chat-actions [data-transfer],
  .admin-main .support-shell .chat-actions .btn[data-transfer],
  .admin-main .support-shell .chat-actions button[data-transfer-mode] {
    width: 36px !important;
    min-width: 36px !important;
    height: 36px !important;
    min-height: 36px !important;
    padding: 0 !important;
    border-radius: 50% !important;
    font-size: 0 !important;
    line-height: 0 !important;
    gap: 0 !important;
    overflow: hidden !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    background: var(--bg-surface) !important;
    border: 1px solid var(--border) !important;
    color: var(--text-strong) !important;
  }
  .admin-main .support-shell .chat-actions [data-transfer] svg,
  .admin-main .support-shell .chat-actions .btn[data-transfer] svg,
  .admin-main .support-shell .chat-actions button[data-transfer-mode] svg {
    width: 16px !important;
    height: 16px !important;
    margin: 0 !important;
  }

  /* ---- PEER STATS ---- */
  .admin-main .support-shell .chat-substrip {
    flex: 0 0 auto !important;
    display: flex !important;
    flex-wrap: nowrap !important;
    align-items: center !important;
    gap: 6px !important;
    padding: 8px 12px !important;
    border-top: 0 !important;
    border-bottom: 1px solid var(--border) !important;
    background: var(--bg) !important;
    overflow-x: auto !important;
    overflow-y: hidden !important;
    -webkit-overflow-scrolling: touch;
    scrollbar-width: none !important;
  }
  .admin-main .support-shell .chat-substrip::-webkit-scrollbar {
    display: none !important;
  }
  .admin-main .support-shell .chat-substrip:empty {
    display: none !important;
    padding: 0 !important;
    border: 0 !important;
  }
  .admin-main .support-shell .cps-chip {
    flex: 0 0 auto !important;
    height: 28px !important;
    max-width: none !important;
    padding: 0 10px !important;
    border-radius: 999px !important;
    font-size: 12px !important;
  }

  /* ---- THREAD ---- */
  .admin-main .support-shell .support-thread,
  .admin-main .support-shell .chat-empty.support-thread {
    flex: 1 1 auto !important;
    min-height: 0 !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    -webkit-overflow-scrolling: touch;
    padding: 12px 12px 8px !important;
    background: var(--bg) !important;
    background-image: none !important;
  }

  .admin-main .support-shell .message-row {
    max-width: 86% !important;
    word-break: break-word !important;
    overflow-wrap: anywhere !important;
    padding: 10px 12px 8px !important;
    border-radius: 16px !important;
  }
  .admin-main .support-shell .message-row.is-user {
    border-bottom-left-radius: 4px !important;
  }
  .admin-main .support-shell .message-row.is-admin {
    border-bottom-right-radius: 4px !important;
  }
  .admin-main .support-shell .message-row p,
  .admin-main .support-shell .message-row a {
    overflow-wrap: anywhere !important;
    word-break: break-word !important;
  }
  .admin-main .support-shell .message-row strong {
    font-size: 11px !important;
    letter-spacing: 0.02em !important;
    margin-bottom: 4px !important;
  }
  .admin-main .support-shell .message-row small {
    margin-top: 6px !important;
    font-size: 10px !important;
    opacity: 0.85 !important;
  }

  /* ---- COMPOSER: tools → [textarea | send] → templates ---- */
  .admin-main .support-shell .composer.support-composer,
  .admin-main .support-shell .support-composer {
    flex: 0 0 auto !important;
    display: block !important;
    grid-template-columns: none !important;
    min-height: 0 !important;
    padding: 8px 10px 10px !important;
    border-top: 1px solid var(--border) !important;
    background: var(--bg) !important;
    box-sizing: border-box !important;
  }

  .admin-main .support-shell .composer-field {
    display: grid !important;
    grid-template-columns: minmax(0, 1fr) 40px !important;
    grid-template-rows: auto auto auto auto !important;
    column-gap: 8px !important;
    row-gap: 8px !important;
    align-items: end !important;
    min-width: 0 !important;
    max-width: 100% !important;
    position: relative !important;
  }

  .admin-main .support-shell .composer-tools {
    grid-column: 1 / -1 !important;
    grid-row: 1 !important;
    display: flex !important;
    flex-wrap: nowrap !important;
    align-items: center !important;
    gap: 6px !important;
    min-width: 0 !important;
    overflow-x: auto !important;
    scrollbar-width: none !important;
    -webkit-overflow-scrolling: touch;
    padding-bottom: 2px !important;
  }
  .admin-main .support-shell .composer-tools::-webkit-scrollbar {
    display: none !important;
  }

  /* Tool chips: icon + label (scroll row if many) */
  .admin-main .support-shell .composer-tools button,
  .admin-main .support-shell .composer-preset-btn,
  .admin-main .support-shell .composer-tools [data-ai-suggest-slot] button {
    width: auto !important;
    height: 34px !important;
    min-width: 0 !important;
    min-height: 34px !important;
    max-width: none !important;
    padding: 0 10px !important;
    border-radius: 999px !important;
    flex: 0 0 auto !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 6px !important;
    overflow: visible !important;
    white-space: nowrap !important;
    font-size: 12px !important;
    font-weight: 600 !important;
    line-height: 1 !important;
    color: var(--text) !important;
    background: var(--bg-surface) !important;
    border: 1px solid var(--border) !important;
  }
  .admin-main .support-shell .composer-tools .preset-btn-label,
  .admin-main .support-shell .composer-preset-btn .preset-btn-label {
    display: inline !important;
    font-size: 12px !important;
    font-weight: 600 !important;
    color: inherit !important;
  }
  /* Clear / Attach only have title — surface it as label */
  .admin-main .support-shell .composer-tools button[data-clear-reply]::after,
  .admin-main .support-shell .composer-tools button[data-upload-support]::after {
    content: attr(title);
    font-size: 12px;
    font-weight: 600;
    color: inherit;
  }
  .admin-main .support-shell .composer-tools [data-ai-suggest-slot] {
    display: inline-flex !important;
    align-items: center !important;
    gap: 6px !important;
    flex: 0 0 auto !important;
  }
  .admin-main .support-shell .composer-tools button svg,
  .admin-main .support-shell .composer-preset-btn svg,
  .admin-main .support-shell .composer-tools [data-ai-suggest-slot] button svg {
    width: 14px !important;
    height: 14px !important;
    flex-shrink: 0 !important;
  }

  .admin-main .support-shell .support-textarea,
  .admin-main .support-shell .composer-field .support-textarea {
    grid-column: 1 !important;
    grid-row: 2 !important;
    width: 100% !important;
    max-width: 100% !important;
    min-height: 44px !important;
    max-height: 120px !important;
    resize: none !important;
    box-sizing: border-box !important;
    padding: 11px 14px !important;
    border-radius: 22px !important;
    font-size: 16px !important;
    line-height: 1.35 !important;
    background: var(--bg-surface) !important;
    border: 1px solid var(--border) !important;
    color: var(--text-strong) !important;
  }

  .admin-main .support-shell .composer-send-inline {
    grid-column: 2 !important;
    grid-row: 2 !important;
    position: static !important;
    right: auto !important;
    bottom: auto !important;
    width: 40px !important;
    height: 40px !important;
    min-width: 40px !important;
    max-width: 40px !important;
    min-height: 40px !important;
    max-height: 40px !important;
    border-radius: 50% !important;
    align-self: end !important;
    margin: 0 0 2px !important;
    z-index: 3 !important;
  }
  .admin-main .support-shell .composer-send-inline svg {
    width: 16px !important;
    height: 16px !important;
  }

  .admin-main .support-shell .attachment-strip {
    grid-column: 1 / -1 !important;
    grid-row: 3 !important;
    margin-right: 0 !important;
  }
  .admin-main .support-shell .attachment-strip:empty {
    display: none !important;
    margin: 0 !important;
    padding: 0 !important;
    height: 0 !important;
    min-height: 0 !important;
  }

  .admin-main .support-shell .support-mobile-forms {
    grid-column: 1 / -1 !important;
    grid-row: 4 !important;
    display: flex !important;
    width: 100% !important;
    margin: 0 !important;
    padding: 0 !important;
  }
  .admin-main .support-shell .support-template-open {
    width: 100% !important;
    min-height: 36px !important;
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 8px !important;
    padding: 0 12px !important;
    border-radius: 10px !important;
    border: 1px solid var(--border) !important;
    background: var(--bg-surface) !important;
    color: var(--text) !important;
    font-size: 13px !important;
    font-weight: 600 !important;
  }
  .admin-main .support-shell .support-template-open:active {
    background: color-mix(in srgb, var(--text-strong) 6%, transparent) !important;
  }
  .admin-main .support-shell .support-template-open svg {
    width: 14px !important;
    height: 14px !important;
  }

  /* Select bar */
  .admin-main .support-shell .chat-selectbar {
    width: auto !important;
    max-width: 100% !important;
    flex-wrap: wrap !important;
    justify-content: space-between !important;
    padding: 8px 10px !important;
    background: var(--bg-surface) !important;
    border-bottom: 1px solid var(--border) !important;
  }
  .admin-main .support-shell .chat-selectbar > span {
    color: var(--text) !important;
  }
  .admin-main .support-shell .chat-selectbar > div {
    flex-wrap: wrap !important;
    gap: 6px !important;
  }
  .admin-main .support-shell .chat-selectbar .btn {
    min-height: 36px !important;
  }

  /* Avoid global * max-width breaking badges/absolute send */
  .admin-main .support-shell .support-left,
  .admin-main .support-shell .support-main,
  .admin-main .support-shell .chat-card,
  .admin-main .support-shell .chat-card-main,
  .admin-main .support-shell .message-row,
  .admin-main .support-shell .composer-field,
  .admin-main .support-shell .support-textarea {
    max-width: 100% !important;
  }
}

/* --------------------------------------------------------------------------
   ≤768px — tighter touch polish
   -------------------------------------------------------------------------- */
@media (max-width: 768px) {
  .admin-main .support-shell.support-desk,
  .admin-main .support-shell {
    height: calc(100dvh - 56px - 56px - env(safe-area-inset-bottom, 0px)) !important;
  }

  .admin-main .support-shell .chat-card {
    padding: 12px 14px !important;
    min-height: 68px !important;
  }

  .admin-main .support-shell .message-row {
    max-width: 88% !important;
  }
}

/* --------------------------------------------------------------------------
   ≤420px — iPhone density
   -------------------------------------------------------------------------- */
@media (max-width: 420px) {
  .admin-main .support-shell .composer.support-composer,
  .admin-main .support-shell .support-composer {
    padding: 8px !important;
  }

  .admin-main .support-shell .chat-selectbar > div {
    width: 100% !important;
  }
  .admin-main .support-shell .chat-selectbar .btn {
    flex: 1 1 auto !important;
    justify-content: center !important;
  }

  .admin-main .support-shell .message-row {
    max-width: 90% !important;
  }

  .admin-main .support-shell .support-inbox .chat-card {
    padding: 11px 12px !important;
  }

  .admin-main .support-shell .chat-substrip {
    gap: 6px !important;
    padding: 8px 10px !important;
  }

  .admin-main .support-shell .support-side-head,
  .admin-main .support-shell .support-mode-tabs,
  .admin-main .support-shell .support-search-wrap {
    padding-left: 12px !important;
    padding-right: 12px !important;
  }
}

/* Desktop polish for new shell: keep inbox cards readable when active is accent */
@media (min-width: 1025px) {
  .admin-main .support-shell .chat-card-top {
    display: flex !important;
    align-items: center !important;
    gap: 6px !important;
    min-width: 0 !important;
  }
  .admin-main .support-shell .chat-card-time {
    margin-left: auto !important;
  }
  .admin-main .support-shell .chat-badge {
    margin-left: 0 !important;
  }
}

@media (prefers-reduced-motion: reduce) {
  .admin-main .support-shell .chat-card,
  .admin-main .support-shell .composer-send-inline,
  .admin-main .support-shell .chat-action-pill {
    transition: none !important;
  }
}